Step by step
Your first 60 minutes, and the days before
Sample timings. Your clinic’s schedule may differ.
01
1–2 days before
Before you arrive
We confirm your appointment, check your insurance benefits or share self-pay pricing, and email a secure link to your intake forms.
Confirmation by text and email
Insurance check or self-pay estimate
Intake forms link (about 10 minutes)
02
10 minutes early
Check in
Bring your photo ID and insurance card. If your forms aren’t done yet, the front desk will help you finish them on a tablet.
Photo ID and insurance card
Comfortable clothes to move in
03
About 15 minutes
Talk it through
Your clinician asks about your pain, your goals and what you’ve already tried. This is where we learn what “better” means to you.
Your story and your goals
Any red flags we should rule out first
04
About 20 minutes
Move and test
Movement, strength, balance and joint checks, chosen for your problem area. We explain what each test shows as we go.
Tests tailored to your problem area
Plain-language explanation of what we find
05
About 25 minutes
Start treatment and leave with a plan
Hands-on care or exercise if it’s right for you that day, then a written plan with goals, a realistic visit range and two or three home exercises.
Your first home exercises
A visit range, not a promise
Next appointment booked before you leave
Get ready
What to bring, what to wear
A little prep makes your first visit faster and more useful.
What to bring
Photo ID
Insurance card (front and back)
A list of current medications
Imaging reports or surgical notes, if you have them
A referral, if your plan requires one
What to wear
Shorts or leggings for hip, knee or foot problems
A tank top or loose T-shirt for neck and shoulder problems
Sneakers you can move in
Runners: bring the shoes you run in
Intake forms
Fill out your forms before you arrive and you’ll start on time. It takes about 10 minutes.
Intake link slot
Replace this button’s link with your secure intake form URL from your practice software. Don’t collect medical history through website forms.
After your first visit
What the next few weeks look like
Most plans combine in-clinic visits with a short home program. Here’s how we keep it on track.
A home program that fits your day
Two or three exercises at a time, about 15 minutes, updated as you get stronger.
Progress checks every two weeks
We retest the things that matter to you and adjust the plan, including how many visits you still need.
Easy scheduling and reminders
Book, move or cancel visits online or by phone, with text reminders before each appointment.
First-visit FAQ
Good questions to ask
Anything else? Call (303) 555-0142 and we’ll walk you through it.
Plan for about 60 minutes one-on-one with a licensed clinician, plus 10 minutes to check in. Sample timing: set your own visit length.